Privacy Policy

1. Who We Are

The Magnolia Room ("The Magnolia Room," "we," "us," or "our") is a banquet and event venue located in the Downtown Historic District of Decatur, Alabama. We host weddings, receptions, corporate meetings, holiday celebrations, and private events of many kinds.

This Privacy Policy describes how we handle personal information collected through our website and the contact, inquiry, and event-questionnaire forms connected to it. By using our site or submitting information to us, you agree to the practices described here.

2. Information We Collect

Information you provide

When you submit an inquiry, event questionnaire, or contact form, or otherwise reach out to us, we collect:

• Your name;
• Your email address;
• Your phone number;
• Details about your event, such as the event type, preferred date, number of guests, and any services you're interested in;
• Any other information you choose to include in your message or in follow-up communications with us.

Information collected automatically

When you visit our site, we may automatically collect:

• Device and usage data, such as your IP address, browser type, device information, the pages you view, and the dates and times of your visits;
• Information collected through cookies and similar technologies (see "Website Analytics" below).

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries and questionnaires;
• Coordinate the details, scheduling, and services for your event;
• Communicate with you about your booking and our venue;
• Operate, maintain, and improve our website;
• Keep accurate business records and meet our legal and tax obligations;
• Protect the security and integrity of our site and prevent fraud.

We will only send you promotional messages where you've asked to hear from us or where permitted by law, and you can opt out at any time.

4. How We Share Information

We do not sell or rent your personal information. We share it only in the limited circumstances described below:

• Service providers — vendors who help us operate, such as website hosting, email, scheduling, and analytics providers. They may use your information only to perform services for us.
• Event vendors — where you ask us to coordinate with vendors for your event (such as caterers, florists, or other preferred vendors), and only as needed to support your request.
• Legal and safety reasons — when required by law, subpoena, or government request, or to protect the rights, safety, and property of The Magnolia Room, our guests, or others.
• Business transfers — in connection with a sale, merger, or transfer of our business, where information may be transferred subject to this policy.

5. Payments and Deposits

If you reserve a date or place a deposit, your payment may be processed through trusted third-party payment providers or arranged directly with us. Where payments are handled by a third-party processor, your payment details are subject to that provider's own privacy and security practices, and we do not store your full payment card information on our website. We keep records of your booking and payment as needed to manage your event and meet our business and legal obligations.

6. Website Analytics

Our website uses Fathom Analytics to understand how visitors use our site and to help us improve performance and user experience.

Fathom is a privacy-focused analytics service that does not use cookies, does not collect personally identifiable information, and does not track users across websites.

Fathom may collect limited, anonymized usage data such as page views, referral sources, browser type, device type, and approximate location (based on IP address at the time of visit). This information is aggregated and cannot be used to identify individual visitors.

We use this information solely to understand website performance and improve our services. We do not sell or share this data with third parties for advertising purposes.

7. Data Transfers

The service providers we use to operate our website, process inquiries, provide analytics, and support our business may store or process information in locations outside your state or country of residence. By using our website or submitting information to us, you acknowledge that your information may be transferred to and processed in such locations, subject to appropriate safeguards and applicable privacy laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, coordinating events, maintaining business records, and complying with legal, accounting, and tax obligations.

9. How We Protect Data

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live, you may have rights over your personal information, including the right to:

• Ask what personal information we hold about you and how we use it;
• Request a correction to inaccurate information;
• Request deletion of your information, subject to our legal and record-keeping obligations;
• Opt out of marketing communications at any time.

If you are a California resident, you may have the right to request access to the personal information we collect about you, request correction of inaccurate information, request deletion of personal information, and receive information regarding how your personal information is collected, used, and disclosed. You also have the right not to receive discriminatory treatment for exercising your privacy rights. We do not sell or share personal information as those terms are defined under California law.

To exercise any of these rights, contact us using the details in "Contact Us." We may need to verify your identity before responding to your request and will respond within the timeframes required by applicable law.

11. Children's Privacy

Our website is intended for a general adult audience and is not directed to children. We do not knowingly collect personal information from children under 13 through this site. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms, mapping services, booking platforms, or other external services. We are not responsible for the content or privacy practices of those services. Once you leave our site, this policy no longer applies, and we encourage you to review the privacy policies of any third-party services you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we'll revise the "Last updated" date above. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise any applicable privacy rights, please contact us:

Address: 216 Moulton St E, Decatur, AL 35601
Phone: (256) 580-6160